After payment, your PDF download links are sent to your email

Digital Delivery Policy

Digital Delivery Policy

Last updated: August 21, 2025

All products on junkjournalsupplies.net are digital downloads. There is no physical shipping.

1) How delivery works
  • Automatic email delivery: Right after successful payment, we automatically email your download links from support@junkjournalsupplies.net.

  • Timing: Usually instant; at most within 50 minutes.

  • Subject example: “Your Junk Journal Supplies Download”.

  • Account access (optional): If you created an account at checkout, links are also under My Account → Downloads.

2) File formats & sizes

Most products include PDF and/or JPG (300 DPI); some may include PNG. File sizes typically range from 5–80 MB. A stable connection is recommended.

3) If you don’t see the email
  • Check Spam/Junk and Gmail’s Promotions/Updates tabs.

  • Search your inbox for: Junk Journal Supplies download.

  • Add support@junkjournalsupplies.net to your contacts/whitelist.

  • If still missing after 50 minutes, email us and we’ll resend.

4) Link limits, expiry & resends

Download links may include time or attempt limits to prevent abuse. If your link expired, was lost, or you typed the wrong email at checkout, contact support@junkjournalsupplies.net with your order number and product name—we’ll verify and send a fresh link.

5) Corrupt or wrong file

If a file is corrupted, incomplete, or not the item you ordered, we will fix or replace it promptly. Email support@junkjournalsupplies.net with your order details and (if possible) a screenshot of the issue.

6) Printing guidance

For best results, print at 100% scale (no “Fit to Page”) on A4/US Letter, 160–200 gsm matte recommended. See our Print Guide for step-by-step settings.

7) EU/UK digital content notice

If you are in the EU/UK, you’ll be asked at checkout to consent to immediate digital delivery and acknowledge you lose the 14-day withdrawal right once the download starts, as permitted by law.

8) Support

We aim to reply within 24 hours (Mon–Fri) and as soon as possible on weekends/holidays.
Contact: support@junkjournalsupplies.net